Privacy Policy
(POPIA – Protection of Personal Information Act)
Introduction
Kijo Digital (Pty) Ltd is a WordPress-specialized digital agency based in Cape Town, South Africa. We provide expert services, including WordPress Web Design, SEO, E-commerce, Hosting, Online Marketing, and Digital Design.
This Privacy Policy outlines how we collect, store, use, and protect your personal information when you interact with our website or use our products and services.
1. Audience
This policy applies to:
- Visitors to our website.
- Customers who order goods or services from us.
- Suppliers or partners.
- Employees or contractors.
2. Acceptance
Acceptance Required
By using our website or ordering our goods or services, you agree to this Privacy Policy. If you do not accept this policy, you may not use our website or services.
Deemed Acceptance
By accepting this policy, you confirm that you have read, understood, and agreed to its terms. You may only provide personal information about yourself or another data subject if you have permission to do so.
3. Information We Collect
We may collect the following information:
- Name/Organization Name.
- Contact details (e.g., email address, phone number).
- Billing information.
- Other relevant details to deliver our services effectively.
4. How We Collect Information
Collection
- Direct Collection: Information such as your name, contact details, and billing information is collected directly from you when you interact with us.
- Automatic Collection: Information such as analytics data or browser-generated details is automatically collected when you use our website or services.
Consent to Collection
We will obtain your consent to collect personal information:
- As required by law.
- When you voluntarily provide it via our website or communication platforms.
5. Use of Your Personal Information
We use your personal information to:
- Maintain internal records and administration.
- Provide Kijo Digital services to you.
- Respond to inquiries, requests, or concerns.
- Improve our product and service offerings.
- Promote our products and services through advertising.
6. How We Use Cookies
We use cookies to analyze web traffic and improve our website. Cookies are small text files stored on your device that do not contain personal data but help us associate your data with a specific device.
Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies. For more information, visit www.allaboutcookies.org.
7. Disclosure
Sharing
We may share your personal information with:
- Suppliers or service providers who assist with business operations.
- Third parties provide relevant services when necessary.
We do not share personal information with third parties for marketing purposes.
8. Security
We are committed to protecting your personal information. Security measures, audits, and risk assessments are in place to safeguard data and manage potential risks effectively.
9. Your Legal Rights
You have the right to:
- Request access to your personal information.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information.
- Restrict the processing of your personal information.
- Request the transfer of your personal information.
To exercise these rights, please contact us.
10. Accuracy and Updates
We aim to keep your personal information accurate and up to date. You can review or update your details by contacting us.
11. Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
12. Changes to Kijo Digital’s Privacy Policy
We may update this Privacy Policy as necessary to comply with legal requirements. We will post prominent notices on our website regarding material changes and, where appropriate, notify you directly.
13. Data Breaches
In the event of a confirmed data breach, we will notify affected customers promptly.
14. Limitation
We are not responsible for the privacy practices or policies of linked websites or third-party platforms.
15. Enquiries
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
