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Privacy Policy

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Effective date: 1 January 2026 Last updated: 1 January 2026 Applies to: kijo-digital.com
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Kijo Digital (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you use this website or work with us, why we collect it, and the choices you have.

01

Who we are

Kijo Digital is a website design and digital marketing studio based in Cape Town, South Africa, operated by Patrick [Surname]. For the purposes of POPIA, Kijo Digital is the “responsible party” for personal information collected through this website.

Contact details are provided at the end of this policy.

02

Information we collect

We collect information in a few different ways:

Information you give us directly

  • Name, email address and phone number, when you submit a contact form or book a strategy call
  • Company name and details about your project, when you request a quote or audit
  • Any information you include in messages or attachments you send us

Information collected automatically

  • Pages visited, time on site and general browsing behaviour, via analytics tools
  • Device, browser type and approximate location, based on IP address
  • Cookies and similar technologies (see Section 4)

03

How we use your information

We use the information we collect to:

  • Respond to enquiries and provide quotes or proposals
  • Deliver, manage and support projects we’re engaged to work on
  • Send updates related to an active project or care plan
  • Improve this website and understand how it’s used
  • Meet legal, accounting and administrative obligations

We do not sell your personal information to third parties.

04

Cookies & tracking

This site uses cookies and similar technologies to remember preferences, understand site usage and improve performance. You can disable cookies in your browser settings, though some parts of the site may not function as intended as a result.

TypePurposeTypical duration
EssentialCore site functionalitySession
AnalyticsUnderstand traffic and behaviourUp to 2 years
MarketingMeasure campaign performanceUp to 90 days

05

Sharing your information

We may share information with trusted third parties who help us operate the business, such as hosting providers, email and analytics platforms, and payment processors. These providers only access what’s needed to perform their service and are required to keep it secure.

We may also disclose information where required by law, or to protect the rights, property or safety of Kijo Digital, our clients, or others.

 

06

Data retention

We keep personal information for as long as needed to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements. Enquiry details from leads that don’t proceed are typically retained for up to 24 months, then deleted or anonymised.

07

Your rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct or update inaccurate information
  • Request deletion of your information, subject to legal requirements
  • Object to certain uses of your information, including direct marketing
  • Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, contact us using the details in Section 10.

08

Keeping your data safe

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, but we work to keep your information appropriately protected.

 

09

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top of this page will always reflect the most recent version.

10

Contact us

If you have questions about this policy or how your information is handled, get in touch:

Kijo Digital · Cape Town, South Africa
Email: [email protected]